We understand how important your personal data is. This is why we want you to know exactly how we secure and apply your data to better serve you as a customer. We will always treat your data with the upmost care and we will never sell your data to any third party for marketing purposes.
Personal Information: By "Personal Information" we mean any information relating to you and by which you can be identified directly (e.g. your name) or indirectly (e.g. your IP address which we collect when you purchase a product online).
How we collect your personal data
Online account creation on the website
Purchases via the website, Facebook page and Instagram page.
Phone calls made to our store
Mail (postal and electronic) sent to our store
Participation in competitions, prize draws and surveys
What we use your data for
Processing your orders. In order to process your orders, we use third party shipping software and postal services in which we transfer some of your order data. This includes full name, shipping address and contact details.
Providing you with relevant updates about your current and previous orders
Providing relevant answers to customer service enquiries
Serving more relevant ads to you, providing you with a better online service
Providing you with news updates, product launches, special offers and discounts. We use MailChimp to process our mass email campaigns in accordance with their privacy guidelines.
Transfers to third parties: It may be necessary to transfer your Personal Information (name, address, tel. number, e-mail, preferences, interest) to companies associated with our store or its agents, in order for them to carry out order research, purchase processing, analysis and marketing on behalf of our store.
In case of a change of control at our store, we reserve the right to transfer your Personal Information to any company which would take over any control over our activities.
Please be also advised that our store may have to disclose specific information to third parties (courts, administrative bodies, etc.) if required by law.
How to communicate your preferences or to exercise your rights to have your Personal Information rectified, blocked or deleted: At the time you provide your Personal Information to our store (for example, at the time of purchase), you can express your marketing preferences in respect of the Personal Information (mailing address, e-mail address, phone number) you share with us. Check boxes on the website or on the offline document whereby your Personal Information is collected allow you to opt-in or opt-out of receiving updates on our products and services or on the product and services of our commercial partners. If our store has used your data after receiving this information from another company to which you provided your data, you will be able to express your preference at the time our store contacts you. You can then always contact our store and ask that your information will not be used for direct marketing purposes.
Changes to the Policy. This policy may be revised from time to time. We will post changes on this website and inform you via e-mail or mail. If you do not object to such a change within 14 days upon receipt of our information, the new policy will apply. We highlight the effects of no-replies in our communication. In case of objection to the new policy, the old terms shall stay in place.
To offer you Paypal’s payment options, we will pass to Paypal certain aspects of your personal information, such as contact and order details, for Paypal to assess whether you qualify for their payment options and to tailor the payment options for you.